This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website (the “Platform”). We are committed to complying with the requirements of the Malaysian Personal Data Protection Act 2010 (PDPA 2010).
We may collect the following types of information when you use our Platform:
Personal details: name, email address, phone number, shipping address;
Account information: username and password when you register;
Transaction details: order information and payment records;
Technical data: IP address, browser type, access logs, cookies, and similar technologies.
Your personal data will be used for purposes including but not limited to:
Processing and fulfilling your orders, including payment and delivery;
Providing customer service and after-sales support;
Sending notifications related to your orders or products;
Improving our website, services, and user experience;
Complying with legal and regulatory obligations.
We do not sell or rent your personal data. We may share your information only in the following circumstances:
With logistics and courier providers for order delivery;
With payment service providers to process and settle transactions;
With IT or hosting providers to support website operations;
When required by law or upon lawful request from authorities.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy.
We adopt reasonable technical and organizational measures to protect your data from unauthorized access, use, or disclosure.
Our website may use cookies to improve your browsing experience (e.g., remembering login details, analyzing traffic). You may disable cookies in your browser settings, but some website features may not function properly as a result.
Under the Malaysian PDPA, you have the right to:
Access and request a copy of your personal data;
Request correction of inaccurate or incomplete information;
Withdraw your consent to the processing of your personal data (please note this may affect the services we can provide).
To exercise these rights, please contact us using the details provided in Section 8.
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. The latest version will always be available on our website.
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